FAQs

Is my problem too small/too big/too complicated to go to the ChemREFS?

No! The ChemREFS are happy to talk to you about ANYTHING that is causing you stress, big or small. Common sources of “friction and stress” include academic classes, advisors and labmates, oral exams, experimental difficulties, and feelings of loneliness and isolation. Students also come to us when they are considering switching labs, going on medical leave, or leaving MIT. Even if your problem isn’t listed, don’t hesitate to contact us. We are here to help!

How do I set up a meeting with a ChemREF?

To set up a meeting, just email one of the REFS listed on the Contact Us page. You do not have to say anything about your situation. Don’t worry about picking the “right” ChemREF – all of the REFS are familiar with the many challenges facing chemistry students, and are happy to direct you to a different REF who might have more experience dealing with your particular issue.

What should I expect when I meet with a ChemREF?

The REF will arrange to meet with you in person at a location of your choice. We prefer to meet in person because we cannot guarantee that our conversation will be confidential over e-mail or the phone. However, this does not have to be a formal meeting! Often students will meet with a REF over lunch or some coffee.

During the meeting, the ChemREF will listen to your concerns and ask questions to try to clarify the situation. He or she will not attempt to solve your problem or tell you what to do. Rather, through discussing the issue, he or she will try to clarify your options and help you choose among them.

If the problem is especially difficult or intractable, he or she may suggest other resources on campus that might be able to help you, such as Conflict Resolution@MIT, the Ombuds Office, the Office of the Dean of Graduate Education, or MIT Mental Health and Counseling.

How are the ChemREFS trained?

Each ChemREF has received 32 hours of mediation training through Conflict Resolution@MIT. After completing our training, we are required to remain up-to-date by attending meetings hosted by Conflict Resolution@MIT.

What do the ChemREFS have to offer that I can’t get from a friend or other MIT organization?

Though we certainly encourage you to seek out help from all resources that are available, speaking to a ChemREF offers some unique benefits. We are non-judgmental, will keep your situation strictly confidential, and will never pressure you to make a decision or take action. Through our mediation training, we have formed personal relationships with  members of Conflict Resolution@MIT, the Ombuds Office, and the Office of the Dean of Graduate Education, and can direct you to specific people in these offices who may be helpful in solving your problem.

Is ChemREFS affiliated with WIC (Women in Chemistry) or CGSC (Chemistry Graduate Student Council)?

No. Though ChemREFS often co-sponsors events with WIC and CGSC, we are all separate organizations with unique mission statements. We do not hold joint meetings or share confidential information with WIC or CGSC.